Terms of Service

Last updated: March 23, 2026

Agreement to Terms

By accessing or using the Compassion Counseling PLLC website ("Site"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

About Our Practice

Compassion Counseling PLLC is a licensed counseling practice located in Idaho Falls, Idaho, providing individual, family, couples, and teen counseling and related mental health services. Services are offered in-person at our Idaho Falls office and via telehealth to clients located anywhere in the state of Idaho.

Website Use

This website is provided for informational purposes and to facilitate communication between prospective or current clients and our practice. The content on this website is not intended to be a substitute for professional mental health treatment, diagnosis, or advice.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict others' use of the site.

No Therapeutic Relationship

Visiting this website, submitting a contact form, or communicating via email does not create a therapist-client relationship. A therapeutic relationship is established only when a formal intake process has been completed and a clinician has agreed to provide services.

If you are experiencing a mental health emergency, please call 988 (Suicide and Crisis Lifeline), 911, or go to your nearest emergency room.

Contact Form and Communications

When you submit information through our contact form, you understand that:

• Email and web-based communications are not guaranteed to be secure or confidential
• We will respond within one business day during phone hours (Monday–Thursday, 9:00 AM – 3:00 PM MT). Office hours are Monday–Saturday; see our contact page for the full schedule.
• Information submitted through the contact form will be used solely for the purpose of responding to your inquiry
• Sensitive health information should not be shared through the website contact form — it should be discussed directly with your therapist during a scheduled session

Appointments and Cancellations

Scheduling, cancellation, and no-show policies are provided in your intake paperwork prior to your first session. Key policies include:

• 24-hour cancellation policy: Appointments must be cancelled or rescheduled at least 24 hours in advance to avoid a late cancellation or no-show fee
• Session times and appointment availability are subject to therapist and practice scheduling

Fees and Insurance

Our out-of-pocket rate for individual counseling is $150 per 50-minute session. We accept several insurance plans, and insurance session lengths and reimbursement rates vary by plan. Full details regarding fees, insurance, and payment expectations are provided in your intake paperwork.

For information about insurance coverage, the No Surprises Act, and your rights as a patient, please visit cms.gov/nosurprises.

Telehealth Services

Telehealth sessions are conducted through HIPAA-compliant video platforms. By participating in telehealth, you acknowledge that:

• You must be physically located in the state of Idaho during the session
• A private, quiet space is recommended for the best experience
• While we use secure technology, no electronic communication can be guaranteed 100% confidential
• Technical issues may occasionally impact session quality

Intellectual Property

All content on this website — including text, images, design, logos, and layout — is the property of Compassion Counseling PLLC or its content providers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this site without prior written permission.

Testimonials and Reviews

Client testimonials displayed on this website are from public Google Reviews and are shared with permission or from publicly available sources. Individual results may vary. Testimonials do not constitute a guarantee of similar outcomes.

External Links

Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement. Compassion Counseling PLLC is not responsible for the content, privacy practices, or accuracy of external websites.

Limitation of Liability

Compassion Counseling PLLC provides this website "as is" without warranties of any kind, express or implied. We do not guarantee that the site will be available without interruption or free of errors. To the fullest extent permitted by law, Compassion Counseling PLLC shall not be liable for any damages arising from the use of or inability to use this website.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Bonneville County, Idaho.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.