Get In Touch

Let's Start a Conversation

No pressure. No judgment. Just an honest first step toward feeling like yourself again.

However Feels Most Comfortable

Whether you call, email, or fill out the form — our team will get back to you within one business day.

Fax208.646.4412
Office HoursMon 7 AM – 4:30 PM
Tue 7 AM – 4:30 PM
Wed 7 AM – 3 PM & 7 – 9 PM
Thu 7 AM – 3 PM
Fri 9 AM – 4 PM
Sat 9 AM – 2 PM
Phone Hours: Mon – Thu, 9 AM – 3 PM

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Your information is kept strictly confidential. Privacy Policy · Terms of Service

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Thank you for reaching out. Our team will get back to you within one business day.

Need to talk sooner? Call (208) 557-1517

Inside the Office

A warm, comfortable environment designed to help you feel at ease from the moment you walk in.

Compassion Counseling office — cozy seating area with warm lighting
Compassion Counseling office — therapist's chair and desk
Heritage Professional Building — Compassion Counseling location
Heritage Professional BuildingHeritage Plaza, Idaho Falls

Easy to Find, Easy to Park

Located in the Heritage Professional Building in Heritage Plaza, to the left of Big Horn Plaza, on 17th Street in Idaho Falls. Free parking right outside the building.

Get Directions

You're in Good Hands

"Kelly has shifted and changed my life for the better! She never fails to make me feel safe and understood. I finally feel heard and seen."

— Individual Therapy Client

"With Kelly, I finally found the help I needed to manage my depression and anxiety. She is an incredible listener."

— Counseling Client

"Compassion is the perfect name — that's what Kelly is gifted with. She is very real, relatable and yet professional."

— Therapy Client

"She taught me coping skills, used EMDR for trauma, and helped me manage my bipolar disorder. I found solace and normalcy."

— Individual Therapy Client

"Going to my appointments with Kelly was like a breath of fresh air. She taught me to love myself and give myself grace."

— Individual Therapy Client

"It was a wonderful, non-judgmental, safe place. Changed my life!"

— Counseling Client

"Kelly has shifted and changed my life for the better! She never fails to make me feel safe and understood. I finally feel heard and seen."

— Individual Therapy Client

"With Kelly, I finally found the help I needed to manage my depression and anxiety. She is an incredible listener."

— Counseling Client

"Compassion is the perfect name — that's what Kelly is gifted with. She is very real, relatable and yet professional."

— Therapy Client

"She taught me coping skills, used EMDR for trauma, and helped me manage my bipolar disorder. I found solace and normalcy."

— Individual Therapy Client

"Going to my appointments with Kelly was like a breath of fresh air. She taught me to love myself and give myself grace."

— Individual Therapy Client

"It was a wonderful, non-judgmental, safe place. Changed my life!"

— Counseling Client

Common Questions

No referral needed. You can reach out directly by phone, email, or the contact form above. Our team will respond within one business day.

Within one business day. If you call during phone hours (Monday–Thursday, 9 AM – 3 PM MT), you'll often get a same-day response. Outside those hours, leave a message or use the form above and we'll follow up promptly.

Yes. Our therapists see clients via telehealth anywhere in the state of Idaho. In-person sessions are available at our Idaho Falls office in the Heritage Professional Building in Heritage Plaza.

Blue Cross of Idaho, Regence Blue Shield, Pacific Source, University of Utah, Select Health, Moda, and Mountain View Network. Insurance session lengths and reimbursement rates vary by plan — details are provided in your intake paperwork. For those paying out-of-pocket, sessions are $150 for 50 minutes.

Your first session is about getting comfortable. Your therapist will listen to your story, understand what brought you in, and start building a personalized treatment plan together. No pressure — just an honest conversation.

Yes. Everything you share in therapy is protected by confidentiality laws. Our therapists take your privacy seriously — it's the foundation of the therapeutic relationship.

It Takes Courage to Reach Out

You've already made it this far. The hardest part is over. Let us take it from here.

Fill Out the Form Above

Or call directly: (208) 557-1517