Legal
Your privacy matters. Here's how we protect it.
Last updated: March 23, 2026
Compassion Counseling PLLC ("we," "us," or "our") is committed to protecting the privacy and confidentiality of all individuals who use our services, visit our website, or communicate with our practice. This Privacy Policy describes how we collect, use, and safeguard your information.
By using our website or services, you agree to the practices described in this policy.
We may collect the following information when you contact us, fill out forms, or schedule appointments:
When you visit our website, we may automatically collect certain technical information, including:
We use the information we collect for the following purposes:
As a licensed counseling practice, we are bound by state and federal laws governing the confidentiality of your health information. All clinical information shared during the course of therapy is protected by:
Your protected health information will not be disclosed without your written consent, except as required or permitted by law (e.g., imminent danger to self or others, suspected abuse of a child or vulnerable adult, or valid court order).
For complete details about how your health information is used and your rights under HIPAA, you will receive a Notice of Privacy Practices as part of your intake paperwork prior to your first appointment.
For clients who receive services via telehealth, we use HIPAA-compliant platforms to conduct video sessions. While we take every reasonable precaution to protect the security of telehealth communications, no electronic transmission is completely secure. By participating in telehealth, you acknowledge and accept this inherent risk.
Our website uses industry-standard security measures to protect the information transmitted through our contact forms. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of data transmitted through the internet.
Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors interact with our site. You may disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.
We may use third-party services for website hosting, analytics, appointment scheduling, and payment processing. These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize. We do not sell, rent, or trade your personal information to any third party.
You have the right to:
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children through our website. If you believe a child has submitted personal information through our site, please contact us immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Compassion Counseling PLLC
1970 E. 17th St. Suite 111A
Idaho Falls, ID 83404
Phone: (208) 557-1517
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